Full systems that are tested and configured (including installation of operating system) by Cybertron International, Inc. have a full labor and parts warranty for one year. 30 day exchange warranty on all other components including barebones systems without operating systems. To obtain a Return Merchandise Authorization (RMA) number please call customer service at 1-877-737-8795. RMA's for exchange or repair must be shipped prepaid to:

Please make sure to write the RMA number legibly on the outside of the package. Any packages sent without prior notification and an RMA number may be refused. Make sure to package the computer or components very well to insure that there is no physical damage caused to items while they are being shipped. We recommend consulting your local shipping store for help with packaging. Also make sure to purchase adequate insurance for the replacement of these items should any damage, or loss, occur. Cybertron International, Inc. will not be held responsible for any loss or damage caused to any package or its contents while being returned for repair or exchange.

WARRANTY DOES NOT COVER DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, the CybertronPC.com Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability with current and/or future versions of operating system or other current and/or future software and hardware; alterations (by persons other than CybertronPC.com); damage caused by operator error or non-compliance with instructions as set out in the user documentation or other accompanying documentation; damage caused by acts of nature such as lightning, storms, floods, fires, and earthquakes, etc. Products evidencing the product serial number has been tampered with or removed; misuse, neglect, and improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corruption; failures of the product which result from accident, abuse, misuse (including but not limited to improper installation, connection to incorrect voltages, and power points); failures caused by products not supplied by CybertronPC.com; damage cause by moisture, corrosive environments, high voltage surges, shipping, abnormal working conditions; or the use of the product outside the borders of the country or territory intended for use.

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