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Testimonials

  • I have received excellent service from Craig ext224, he has been exceptionally helpful helping me solve a problem with my new computer. Craig has gone out of his way to help me, I am very disabled and he has taken the time to understand and explain things to me he has also E-mailed me information I was unable to write down, this has been very helpful, thanks to his service any parts or components I need in the future I will certainly purchase from Cybertron. I will highly recommend your company.
    Thank you
    -Michael Bashwinger
  • Just wanted to pass along how satisfied I am with both PCs. The server, which runs 5 channels of audio, is screaming fast (in fact, it may be a little overpowered!), and the desktop handles all of our audio editing needs without hesitation. But really, it would not have even been possible without the great customer service that I received from you and the tech support department.
    Adam J. Hazell
    President / Director of Music Programming Operations
    CruiseCast Radio Systems, LLC
    -Adam J. Hazell
  • I received the new system and after installing all the software everything is up and running. Thanks for another good system and yes you can put this in your comments page for other shoppers to read.
    -Charles Pohl
  • Just wanted to let you know that I called into your help desk this morning with an issue on a brand new system. Jason was the support Tech that helped me, and he did a great job. I've been in this industry for over 20 years and even worked for Compaq as a field services manager, and I do believe that today's experience has to be rated among the top that I've ever had. Please, pass on my Pat on the Back for Jason. This is the first system I've purchased from your company. I'm very pleased with the system, but more important I'm very pleased with your tech support. Great customer relations skills are not always easy to find, especially in today's market. KUDO's to your team.
    -Les Taylor
  • Thank you! No really, I mean it! I've bought a lot of computer this-and-that over the years - invariably with the occasional items that had to be returned. Never have I received such high quality service though. Perhaps it's a bit strange for a returned item to be accompanied by a letter of praise, but I was just so impressed with your prices, customer service, and technical support that I couldn't pass up the opportunity to commend you.

    I, the customer, am the most important part of your business. Most companies, however, develop a certain superiority complex which declares the business more significant than the customer. Counter productive, yes, I know. Nevertheless, this is the mentality, whether implied or not, that comes across.

    From the moment I made my first call to Cybertron International, I was sold. I was greeted with a caring voice that truly seemed interested in getting me what I wanted, not getting me to settle for what was available. Granted, I was given options, suggestions, and ideas, but I never felt pushed or that sting of a high-pressure sales person wanting to close the deal and move on to the next sucker. Instead, quite to the contrary, I was extended every courtesy and an atmosphere that screamed of whatever it takes.

    So again, thank you. I will be doing business with you in the future.
    -John K Borneman
  • Dear Cybertron, I recently ordered a custom computer two weeks ago. I really liked the fact that Cybertron offered computer configurations that in-store and large direct computer retailers didn't offer. I ordered my computer on Monday and received it on Friday at 10:00 AM. When I opened the box was surprised by the nice mid-tower case that had four five and a quarter bays and two front side USB ports. The system was made exactly as ordered. Everything on the system worked perfectly and I had no problem installing a couple of Linux distributions on the box. Cybertron customer service people are very friendly and helpful. Cybertron will be the only computer retailer that I will purchase from in the future. Sincerely,
    -Marland Dunn
  • Thank you Cybertron for building me an awesome computer. I am blown away at how fast this system is. The computer booted up perfectly and everything that I had set up on my old computer worked. I want to say thanks to James for helping me out when I called tech support. He answered my questions and didn't answer me like I was an idiot. And to top it off he was an American and spoke ENGLISH. I want to say to those of you who are looking for a quality build and affordable then look no further than here because this company is the real deal. This computer by far is the best one I have purchased. I will never buy from the big boys again. P.S. I hope to get a computer game to see what this bad boy will do!
    -Joseph Knoeferl
  • Dear Cybertron - I am extremely happy with my new notebook. I am going to tell everyone. I own three Dells and wanted something new and different. I am so excited my notebooks sleek new look is trendy, and the unbelievable customer service from Amad! Thanks so much....your wonderful
    -Wayne Wescott

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