Testimonials

  • I just want to express my appreciation for the service I received from your company, and Shadi Marcos, who helped me order the proper computer items. He was very knowlegable and helpful in making suggestions to me. Your prices were very good and I will be back for more computer items in the future. The shipping carton was packed solidly and all necessary disks, paperwork, etc. were enclosed. I installed the drive, DDR, etc. and it's running perfectly. Thank you for a pleasant experience doing business with a company that puts out the added effort to please the customer. Thanx again, Mercedes, TX
    -Wayne Golden
  • WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
    -Paul
  • I am writing this to thank CybertronPC for helping us in a small crisis, when no one else seemed to be able to. Our primary email server had failed, and we needed a new server for our corporate email immediately. We tried the big factory outlets and resellers, but none could provide us with the server configuration we needed at the price we wanted and in the time period we needed it. We had noticed Cybertron was a popular model, so we decided to call Cybertron directly. We were glad we did. Not only did they find us exactly what we needed, but they gave it to us at an unbelievable price and had it on our doorstep the following morning! There were no issues, no problems and no hidden costs. And the server was fast, sleek and cutting edge. Needless to say CybertronPC became our company standard platform, and is now the only firm we buy our server hardware from or recommend to our customers. Thanks Cybertron!
    -Chris Weber
    CEO Layer 9 Corporation
  • I have just finished speaking with Teck Support. I must say they did everything to troublshoot my system for me. I have not had a customer care experience like this in a while. They were patient, understanding and very knowledgable. It is great to know that there are still companies like Cybertron concerned with service and support of the customer.
    -Victor Nasser
  • Thank You, looking forward to doing business with you again! Thanks for the (GREAT DEALS)
    -Jody Maxwell
  • Just to let you know, buying this from you has been an exceptional experience. Great service on the order. Great sales service with my questions and I have no idea how your hardware support is, because I haven't needed it! This barebones went together easier than any fully built I've set up - over 30 systems - from every major manufacturer. Good job.
    -Mike Calcaterra
  • Thank you Cybertron PC Support!! After speaking with you yesterday evening my son a I were successful in formating his hard drive, reinstalling windows and setting a system restore point. I feel like an expert pc fixer now. Kind Regards,
    -Diana King
  • Terry and I just want to thank the tech support at Cybertron PC for your help in dealing with our issue. As per Jake's suggestion to use pfSense, our motherboard LAN compatibility issues seem to be behind us. However I want to relay along that neither Terry nor I have ever seen such a knowledgeable, competent and courteous tech support staff that was willing to go so far out of their way as yours. It was a unique experience and we were both impressed so much that in the future we plan to buy any further PCs we possibly can from you as a result. Thank you again.
    -Kevin Christensen
    Associate Engineer Integrated Location Solutions, LLC.

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