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Testimonials

  • I was so impressed by the quality of the service as well as the speed of the delivery that I almost decided to keep the board... but after reading about it on the net, I decided that it's not the right one for my needs.. but I'm sure that I will be ordering from you again !!
    -SM
  • Thank you for building quality products. I have recommended you to family members numerous times.
    -John Wolf
  • I just wanted to take a few minutes and tell you how delighted I am with the purchase of the PC I made from your company. I had to get a substitute for the case it normally came with because they were on back order. While it may not have the bling it would have had with the other case the function of this machine makes up for any lack of bling it may have. Everything was well put together and there are no scratches or dings and nothing that looks out of place or misaligned. I fired it up for the first time and everything has gone very smoothly. When I started playing games I did have 1 little glitch. The alarm that indicates the graphics card was getting too warm went off. When I looked at the threshold setting for the alarm however it was set at 55 Celsius which is well below the temperature that they can run at so I bumped the alarm to go off at 60 degrees instead of 55 and it has not gone off again. I have checked the temp several times to be sure and the highest I have seen it get is 56 so I know it will be OK. All in all I would consider this the most well built and best machine I have ever bought. I appreciate all the software you installed on it as well I noticed it has a free variation of office software on it (Which was not a problem anyway as I have a licensed version of MS-Office 2007 professional), but also saw you put on DVD viewing software and DVD burning software and software to watch Blu-Ray discs. All in all this thing runs the best of any machine I have ever owned and I just wanted to give my thanks to Dick Graham for being so patient with me and walking me through everything and thank you to all your staff who put it together and to the rest of the company for making such great machines.
    -Walter Fleury
  • Just wanted to pass along how satisfied I am with both PCs. The server, which runs 5 channels of audio, is screaming fast (in fact, it may be a little overpowered!), and the desktop handles all of our audio editing needs without hesitation. But really, it would not have even been possible without the great customer service that I received from you and the tech support department.
    Adam J. Hazell
    President / Director of Music Programming Operations
    CruiseCast Radio Systems, LLC
    -Adam J. Hazell
  • I have received excellent service from Craig ext224, he has been exceptionally helpful helping me solve a problem with my new computer. Craig has gone out of his way to help me, I am very disabled and he has taken the time to understand and explain things to me he has also E-mailed me information I was unable to write down, this has been very helpful, thanks to his service any parts or components I need in the future I will certainly purchase from Cybertron. I will highly recommend your company.
    Thank you
    -Michael Bashwinger
  • I just want to express my appreciation for the service I received from your company, and Shadi Marcos, who helped me order the proper computer items. He was very knowlegable and helpful in making suggestions to me. Your prices were very good and I will be back for more computer items in the future. The shipping carton was packed solidly and all necessary disks, paperwork, etc. were enclosed. I installed the drive, DDR, etc. and it's running perfectly. Thank you for a pleasant experience doing business with a company that puts out the added effort to please the customer. Thanx again, Mercedes, TX
    -Wayne Golden
  • WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
    -Paul
  • I just wanted to take a moment and thank all of you at Cybertron. I had been looking for a new system for quite sometime and found your website, I phoned the company many times with many questions and each time I was serviced in a manner that can only be termed as Stellar...I began talking with Emad one of your sales Reps and I knew this was were I would purchase my system, Everyone is very informative and helpful and when my system arrived in a just a few short days I was thrilled at the job you had done, I mean it was so easy to get the system up and running I didn't even need tech support...I would and have recommended Cybertron to anyone looking for a new system or parts, Also Emad is a very nice guy and extremely educated on system components and such....Again many thanks awesome job!!!!!!!!!!!!
    -Michael Strano

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