Testimonials

  • To whom it may concern, This is the first PC that I have purchased through Cybertron PC and I can say that the experience has exceeded my expectations. They components are high quality and the technical support has been amazing. Dollar for dollar they blow away the competition. I have only had the system running for a couple of days, so I cannot provide a long-range review; but so far this system has performed flawlessly. Extremely Satisfied customer
    -Gregg Sansom
  • I wanted to thank your company. I work at a technical helpdesk and deal with computer service all day. I have purchased 5 computers in the last 6 years. I have never had the service that I received from your company. I received honest information and help. My order had some problems and I have a bad RAM chip but I could care less. The service more than makes up for and incovenience

    Your technical support people are wonderful to work with. They have helped me and have treated me with respect. They identified my technical level and worked with me at that level.

    Your sales people are of great help in placing the order and in working on the order problem.

    I have recommended your company to everyone I know and when I go to replace my wife's computer I will be ordering through you. I have recommended your company to every one I know and even on some of the message boards I frequently use.

    Thank you again - A very satisfied customer
    -Chad Wolfe
  • I encountered a problem with one of your computer products and tech support helped me locate the trouble. Once we isolated it to a defective power supply the person said he would have the RMA department call and give instructions on how to return it for rplacement. Jason from that department called within the hour and gave me all the information needed for the return. He also e-mailed me a UPS pre-paid mail label at my request. I am writing to inform you of the professional manner in which your people, especially Jason, dealt with me. Thanks for running such a good company.
    -Robert Kulina
  • Hi Jeremiah, I don't have Phil's e-mail or I d send this to him, too. Please pass it along for me! (and pass it on to your manager as well -- I want your employers to know you're doing a great job). Thank you both for excellent support and customer service this past week -- for efforts above and beyond the call of duty, and just general being-thereness. :) You guys are great. I thought you might like to know (Phil was along for some of this) that when I finally had a working copy of Windows XP I was able to go in and, using Partition Magic, reactivate the old WinXP drive so I could look at it and copy files to a safe place. Then when I went back and booted, it showed both Win XP partitions, the one I d just re-installed, and the original (the good one), and would boot off either. Win 98 was not showing, but I used the Boot Magic rescue disk (which I originally thought wouldn't work, but it did) to find the Win 98 drive and boot from it. Once I was back in Win 98 I reactivated Boot Magic and now everything works just the way it's supposed to. I am ecstatic. I am glad to have the XP SP2 disk as insurance in case I have another disaster, and even though we never needed the diagnostics CD, I have it now so am ready there as well. And I've learned a few more invaluable lessons about this monster. :) So I'm happy. (I shouldn't call it a monster -- I love my Cybertron -- but it's big, it's awesome -- yeah, it's a monster. :) ). Thanks again, guys. Take it easy, and hopefully I won't have to talk to you again for awhile (much as I enjoy it). Sincerely,
    -Marae Price
  • I want to thank you for your help the virus scan worked! I don't know what I would do without you! Thanks a Bunch
    -Hope Wagner
  • Just a quick note to offer my gratitude and commendation for the work Mel put in on my unusual case. He was attentive and thorough without being condescending. He was patient and took a methodical approach to solving the problem. Mel made a good impression for Cybertron and deserves recognition for a job well done. Thanks.
    -John A. Hinz
  • I just want to express my appreciation for the service I received from your company, and Shadi Marcos, who helped me order the proper computer items. He was very knowlegable and helpful in making suggestions to me. Your prices were very good and I will be back for more computer items in the future. The shipping carton was packed solidly and all necessary disks, paperwork, etc. were enclosed. I installed the drive, DDR, etc. and it's running perfectly. Thank you for a pleasant experience doing business with a company that puts out the added effort to please the customer. Thanx again, Mercedes, TX
    -Wayne Golden
  • I have just finished speaking with Teck Support. I must say they did everything to troublshoot my system for me. I have not had a customer care experience like this in a while. They were patient, understanding and very knowledgable. It is great to know that there are still companies like Cybertron concerned with service and support of the customer.
    -Victor Nasser

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