Testimonials

  • I apologize for not replying to the Email sooner. I'd like to say that technical support is terrific. I d also like to ask if there are any other drivers needed other than the soundcard driver and the on-board LAN? I've noticed that the other On-board drivers are for 32-bit. What does that mean? Should I use them also? I have Windows XP, that's all I know.
    -Robert
  • Thank you for building quality products. I have recommended you to family members numerous times.
    -John Wolf
  • Dear Cybertron - I am extremely happy with my new notebook. I am going to tell everyone. I own three Dells and wanted something new and different. I am so excited my notebooks sleek new look is trendy, and the unbelievable customer service from Amad! Thanks so much....your wonderful
    -Wayne Wescott
  • WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
    -Paul
  • Thank you! No really, I mean it! I've bought a lot of computer this-and-that over the years - invariably with the occasional items that had to be returned. Never have I received such high quality service though. Perhaps it's a bit strange for a returned item to be accompanied by a letter of praise, but I was just so impressed with your prices, customer service, and technical support that I couldn't pass up the opportunity to commend you.

    I, the customer, am the most important part of your business. Most companies, however, develop a certain superiority complex which declares the business more significant than the customer. Counter productive, yes, I know. Nevertheless, this is the mentality, whether implied or not, that comes across.

    From the moment I made my first call to Cybertron International, I was sold. I was greeted with a caring voice that truly seemed interested in getting me what I wanted, not getting me to settle for what was available. Granted, I was given options, suggestions, and ideas, but I never felt pushed or that sting of a high-pressure sales person wanting to close the deal and move on to the next sucker. Instead, quite to the contrary, I was extended every courtesy and an atmosphere that screamed of whatever it takes.

    So again, thank you. I will be doing business with you in the future.
    -John K Borneman
  • I have received excellent service from Craig ext224, he has been exceptionally helpful helping me solve a problem with my new computer. Craig has gone out of his way to help me, I am very disabled and he has taken the time to understand and explain things to me he has also E-mailed me information I was unable to write down, this has been very helpful, thanks to his service any parts or components I need in the future I will certainly purchase from Cybertron. I will highly recommend your company.
    Thank you
    -Michael Bashwinger
  • Thank You, looking forward to doing business with you again! Thanks for the (GREAT DEALS)
    -Jody Maxwell
  • I just want to say Thank You for the Great phone customer support. It is so nice to talk to a “real american” in the USA for help and not someone in India, South America, Phillipins, etc. I think you get the idea. Hats off to you as a company for that. You will be my PC supplier from now on as long as you keep that kind of support. I will also try to help your sales by telling everyone I know about this. It is very nice . Thanks again !!!
    -Kevin Conger

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