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Testimonials
- I was so impressed by the quality of the service as well as the speed of the delivery that I almost decided to keep the board... but after reading about it on the net, I decided that it's not the right one for my needs.. but I'm sure that I will be ordering from you again !!
-SM - WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
-Paul - Just wanted to let you know that I called into your help desk this morning with an issue on a brand new system. Jason was the support Tech that helped me, and he did a great job. I've been in this industry for over 20 years and even worked for Compaq as a field services manager, and I do believe that today's experience has to be rated among the top that I've ever had. Please, pass on my Pat on the Back for Jason. This is the first system I've purchased from your company. I'm very pleased with the system, but more important I'm very pleased with your tech support. Great customer relations skills are not always easy to find, especially in today's market. KUDO's to your team.
-Les Taylor - Dear Emad, Just a note of appreciation for the great service, excellent quality and price of your computers, and outstanding customer support. I've had Cybertron build many units to suit the individual needs of my clients and students. Since they purchase on my reccomendation, it is very important to me they are satisfied. Aside from the fact late night calls, when something goes awry can be time consuming, my reputation is on the line. I've been impressed and gratified in the few instances where problems arose. They were resolved in a very short time with total satisfaction. I defy anyone whoose delt with Gateway, Dell, Compaq, or any other company, to be able to say the same. Keep up the big company pricing and small company personal touch. It's a great combination that's hard to beat. Warmest regards,
-Joseph C. Mastroianni - Dear Cybertron, I recently ordered a custom computer two weeks ago. I really liked the fact that Cybertron offered computer configurations that in-store and large direct computer retailers didn't offer. I ordered my computer on Monday and received it on Friday at 10:00 AM. When I opened the box was surprised by the nice mid-tower case that had four five and a quarter bays and two front side USB ports. The system was made exactly as ordered. Everything on the system worked perfectly and I had no problem installing a couple of Linux distributions on the box. Cybertron customer service people are very friendly and helpful. Cybertron will be the only computer retailer that I will purchase from in the future. Sincerely,
-Marland Dunn - I am writing this to thank CybertronPC for helping us in a small crisis, when no one else seemed to be able to. Our primary email server had failed, and we needed a new server for our corporate email immediately. We tried the big factory outlets and resellers, but none could provide us with the server configuration we needed at the price we wanted and in the time period we needed it. We had noticed Cybertron was a popular model, so we decided to call Cybertron directly. We were glad we did. Not only did they find us exactly what we needed, but they gave it to us at an unbelievable price and had it on our doorstep the following morning! There were no issues, no problems and no hidden costs. And the server was fast, sleek and cutting edge. Needless to say CybertronPC became our company standard platform, and is now the only firm we buy our server hardware from or recommend to our customers. Thanks Cybertron!
-Chris Weber
CEO Layer 9 Corporation - I encountered a problem with one of your computer products and tech support helped me locate the trouble. Once we isolated it to a defective power supply the person said he would have the RMA department call and give instructions on how to return it for rplacement. Jason from that department called within the hour and gave me all the information needed for the return. He also e-mailed me a UPS pre-paid mail label at my request. I am writing to inform you of the professional manner in which your people, especially Jason, dealt with me. Thanks for running such a good company.
-Robert Kulina - I just want to let all the folks at the tech support know that you are doing a fantastic job. You are always courteous and go the extra mile to help. I have never seen this level of service in any company before and I will highly recommend Cybertron computers to everyone that is interested in the purchase of a new computer. I have the Vortex I purchased May of 2008 and am more than satisfied with it. Thank all of you
-Thomas Fuls
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FAN-GREASE THERMAL GREASE PROCESSOR FAN
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AOC FC-2000 PCI SLOT CASE COOLER PROCESSOR FAN
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ZALMAN ZM-CS4A CNPS9700/9500 SERIES CLIP PROCESSOR FAN
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ARCTIC SILVER AA175G ARCTIC ALUMINA THERMAL COMPOUND 1.75G PROCESSOR FAN
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THERMALTAKE A2376 HARDDRIVE FAN 80MM PROCESSOR FAN
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FAN-LGA775 CPU FAN - INTEL P4 PROCESSOR FAN
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ZALMAN ZM-STG1 THERMAL GREASE PROCESSOR FAN
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MASSCOOL 8W553B1M3 775 3PIN P4 3.6 CORE2DUO 2.93 PROCESSOR FAN
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STARTECH FANCARDL 8CM PC CASE EXPANSION DUAL FAN PROCESSOR FAN
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ANTEC 761345-75121-6 TRICOOL 120MM CASE FAN PROCESSOR FAN
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ANTEC 761345-75081-3 CASE FAN 8 TRICOOL 80MM CASE FAN PROCESSOR FAN
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ARCTIC SILVER CMQ-22G CERAMIQUE HD COMPOUND 22G PROCESSOR FAN
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INTEL COOLING FAN (UP TO 3.4GHZ) SKT 478 PROCESSOR FAN
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THERMALTAKE A1584 SPARK 2+ COOLER - SOCKET 478 PROCESSOR FAN
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OEM3000 COOLING FAN FOR SOCKET 478 PROCESSOR FAN
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MASSCOOL 9T288B1M3G CPU FAN - INTEL SOCKET 478 PROCESSOR FAN
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THERMALTAKE A4022 SKT 754 939 AM2 3PIN PROCESSOR FAN
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MASSCOOL 8WA741 775 HEATPIPE 4PIN PROCESSOR FAN
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MASSCOOL 5F9001B1H3 CPU FAN - AM2 UP TO X2 6400 PROCESSOR FAN
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ANTEC TRICOOL 120MM DBB PRO 120MM DOUBLE BALL-BEARING CASE PROCESSOR FAN
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ARCTIC COOLING MX-2 (4G) THERMAL COMPOUND 4G PROCESSOR FAN
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COOLERMASTER CHD-00008-01-GP 775 SOCKET COOLER PROCESSOR FAN
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INTEL E41759-002 FAN SOCKET 1156 I5 COPPER BASE SINK PROCESSOR FAN
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ARCTIC SILVER AS5-3.5G 5 POLYSYTHETIC COMPOUND PROCESSOR FAN
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ARCTIC SILVER ARCTIC SILVER ASTA-7G THERMAL ADHESIVE PROCESSOR FAN
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INTEL E29477 FAN SOCKET 1366 I7 COMPATIBLE ALUM. SINK PROCESSOR FAN
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THERMALTAKE CL-P0296 SILENT BOOST RX CPU FAN - K8 PROCESSOR FAN
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ZALMAN ZM-F3 12CM CASE FAN W/SILENT MODE PROCESSOR FAN
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MASSCOOL 8W5020F1M4 CPU COOLER FOR SOCKET 1156 PROCESSOR FAN
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VANTEC DDRA1C ICEBERG CU MEMORY HEATSPREADER PROCESSOR FAN
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VANTEC SF9225L 92MM STEALTH CASE FAN DBL. BALL BEARING PROCESSOR FAN
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FAN-AMDA64 CPU FAN - AMD K8 PROCESSOR FAN
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FOXCONN NBT-CMAK87B-C NBT-CMAK87-C SKT 754 939 AM2 PROCESSOR FAN
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THERMALTAKE A1357 SMARTCASE FAN 2 V.SPEED 8CM PROCESSOR FAN
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DYNATRON H28G DYNATRON H28G CPU FAN -XEON 604 PROCESSOR FAN
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THERMALTAKE A2414 SL1 DUAL EXPANSION SLOT FAN PROCESSOR FAN
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SUPER MICRO FAN-0074L4 4U 80X80X38MM 4-PIN MIDDLE HOT-SWAP FAN PROCESSOR FAN
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SUPER MICRO FAN-0077L4 4U 120X20X38MM 4-PIN FAN SC733 PROCESSOR FAN
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SUPER MICRO SNK-P0025P 2U+ INTEL LGA771 CPU PASSIVE HEATSINK PROCESSOR FAN
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ARCTIC SILVER AS5-12G 5 POLYSYTHETIC COMPOUND PROCESSOR FAN
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AMD FAN-AM6000 AM2 4PIN PROCESSOR FAN
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SUPER MICRO SNK-P0023P 2U 1207 PASSIVE HEATSINK PROCESSOR FAN
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DYNATRON D33-90 P4 1U WBLOWER 90° 478 PROCESSOR FAN
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THERMALTAKE A4012 SILENT CPU FAN - SOCKET 478 PROCESSOR FAN
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THERMALTAKE A4021 TR2 M21 COPPER FAN - INTEL PROCESSOR FAN
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THERMALTAKE CL-R0026 MEMORY HEATSINK PROCESSOR FAN
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SUPER MICRO SNK-P0016P 1U LGA775 PASSIVE HEATSINK PROCESSOR FAN
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DYNATRON D25 P4 2U CPU FAN UP TO 3.4G PROCESSOR FAN
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DYNATRON P199 1U LP 775 CPU FAN QUAD CORE EX PROCESSOR FAN
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DYNATRON A46G AMD AM2 PASSIVE COOLER FOR 1U ROHS PROCESSOR FAN
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ARCTIC COOLING ACFZP64 FREEZER 64 CPU FAN - AMD PROCESSOR FAN
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THERMALTAKE CL-P0101 COPPER CPU FAN - INTEL PROCESSOR FAN
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DYNATRON G199 SOCKET 1366 1U CPU FAN PROCESSOR FAN
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THERMALTAKE CL-P0373 AM2 4 HEATPIPES 4PIN PROCESSOR FAN
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INTEL BXSTS100A NEHALEM ACTIVE THERMAL SOLUTION 80W 2U PROCESSOR FAN
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ZALMAN CNPS7500-ALCU 775 478 754 939 940 AM2 3PIN PROCESSOR FAN
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DYNATRON H38 1U CPU BLOWER XEON 604 PIN PROCESSOR FAN
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DYNATRON H39G 1U CPU FAN - XEON PROCESSOR FAN
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DYNATRON H67G(ROHS) CPU FAN - INTEL XEON 604 PROCESSOR FAN
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DYNATRON H6DG 2U 771 7400 RPM 4PIN PROCESSOR FAN
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DYNATRON H6EG 2U CPU FAN - SIDE BLOWER INTEL XEON 771 PROCESSOR FAN
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DYNATRON P12 DYNATRON P12 P4 775 1U PASSIVE HEATSINK PROCESSOR FAN
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DYNATRON A86G AMD 1207 2U FAN PROCESSOR FAN
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THERMALTAKE CL-P0187 1U COPPER CPU FAN - INTEL PROCESSOR FAN
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ZALMAN CNPS7500-CU LED 775 478 754 939 940 AM2 CU 3PIN PROCESSOR FAN
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THERMALTAKE CL-P0391 775 AM2 ALUMINUM PROCESSOR FAN
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THERMALTAKE CL-P0075 CPU COOLER W/ HEATPIPE - AMD PROCESSOR FAN
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DYNATRON A5 AMD COOLING FAN G34 PROCESSOR FAN
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DYNATRON P66 DYNATRON P66 2U CPU FAN - INTEL LGA775 PROCESSOR FAN
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DYNATRON H46G 2U 5500RPM 4PIN XEON 771 PROCESSOR FAN
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ZALMAN CNPS9500AT 9500AT COP. SILENT CPU FAN - LGA775 PROCESSOR FAN
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COOLERMASTER RR-920-N520-GP HYPER N520 AM2 775 939 754 1366 PROCESSOR FAN
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DYNATRON G666 XEON 5500 SERIES SKT 1366 2U AND UP FAN PROCESSOR FAN
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ZALMAN CNPS8000 ALUMINUM & COPPER CPU FAN PROCESSOR FAN
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THERMALTAKE CL-P0257(BLUE ORB II) SILENT CPU FAN PROCESSOR FAN
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THERMALTAKE A1964 COPPER CPU FAN - XEON PROCESSOR FAN
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ZALMAN CNPS8700LED 775 AM2 939 940 754 COPPER 3PIN PROCESSOR FAN
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ZALMAN CNPS9500A LED-CU 9500AC COPPER CPU FAN - LGA775 PROCESSOR FAN
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ZALMAN CNPS9700LED 775 AM2 939 940 754 COPPER 3PIN LED FAN PROCESSOR FAN
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ZALMAN CNPS9700NT ALU AND COP CPU FAN PROCESSOR FAN
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ZALMAN CNPS9900ALED COPPER CPU FAN - INTEL UP TO I-7/AMD PROCESSOR FAN
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THERMALTAKE CL-P0401 775 AM2 939 754 4HP PROCESSOR FAN
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ZALMAN CNPS10X QUIET 120MM CPU COOLER UP TO I7 / AM3 PROCESSOR FAN
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COOLERMASTER RR-B2P-UV10-GP V10 1366 775 AM2 940 COOLER PROCESSOR FAN
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