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Testimonials

  • The new memory chip appears to be working. Thanks for all the tech. support (easier than contacting Dell). I'll keep you guys in mind when adding more computers to my office. Thanks
    -Mark Gork
  • Thank you Cybertron PC Support!! After speaking with you yesterday evening my son a I were successful in formating his hard drive, reinstalling windows and setting a system restore point. I feel like an expert pc fixer now. Kind Regards,
    -Diana King
  • I encountered a problem with one of your computer products and tech support helped me locate the trouble. Once we isolated it to a defective power supply the person said he would have the RMA department call and give instructions on how to return it for rplacement. Jason from that department called within the hour and gave me all the information needed for the return. He also e-mailed me a UPS pre-paid mail label at my request. I am writing to inform you of the professional manner in which your people, especially Jason, dealt with me. Thanks for running such a good company.
    -Robert Kulina
  • I just wanted to take a moment and thank all of you at Cybertron. I had been looking for a new system for quite sometime and found your website, I phoned the company many times with many questions and each time I was serviced in a manner that can only be termed as Stellar...I began talking with Emad one of your sales Reps and I knew this was were I would purchase my system, Everyone is very informative and helpful and when my system arrived in a just a few short days I was thrilled at the job you had done, I mean it was so easy to get the system up and running I didn't even need tech support...I would and have recommended Cybertron to anyone looking for a new system or parts, Also Emad is a very nice guy and extremely educated on system components and such....Again many thanks awesome job!!!!!!!!!!!!
    -Michael Strano
  • I just want to say Thank You for the Great phone customer support. It is so nice to talk to a “real american” in the USA for help and not someone in India, South America, Phillipins, etc. I think you get the idea. Hats off to you as a company for that. You will be my PC supplier from now on as long as you keep that kind of support. I will also try to help your sales by telling everyone I know about this. It is very nice . Thanks again !!!
    -Kevin Conger
  • So I spent weeks trying to find a capable build company to order 2 high end gaming systems. Some days I felt fried after hours of internet surfing and phone conversations. I went through the wasteland of IbuyPower and CyberPower and distributors like Tiger and Newegg some I could hardly understand and all with no commitment to in stock components availability or delivery time to get the systems. Dell which would not build the system I wanted was like speaking to a robot speaking from a script and stated long lead times. I searched and searched but could not find the quality, care and build I wanted. Finally I found Cybertron, hallelujah! I spoke with Dick Graham in Sales who cared about my hard earned dollars being spent, gave me instant information on what components were in stock and gave me target date for delivery that was reasonable and get this….a commitment. He stayed with me throughout build with updates….Came through on every commitment, met the delivery date and answered all and any buyer questions I needed around additional capacity and system specs. A BIG thanks to Dick! On receiving the systems a few cables shook loose but tech Support (Will and James) were immediately available, ready and willing to take all the time necessary to get resolution and an answer any questions. And Oh my God an understandable, intelligent American voice! I have 20 years+ in the IT arena and it was so nice to talk to someone that I was not telling them their job or technical knowledge. All the support you could ever need with the assurance that Cybertron is there if any concerns arise in the future. If any feedback I wish support can be available on the weekends in case problems arise. All in all I finally felt like the hard earned money spent was worth the quality given, genuine interest in my need and care from both sales and service support given. Keep it UP Cybertron!!! You have a lifetime PC customer Here! Thanks, Don
    -Don Lorenzetti
  • I just wanted to write in and let you know how great I think your desktop product is. It it fast, well built, with the latest gear, and great looking too. I researched a lot of other brands and places before I decided on the cybertron. You had the best price for the latest and greatest equipment. Not to mention your list of options is incredible. I will definitely be recommending you to everyone I know and consider you first on the list next time I go to buy a computer or any other computer equipment for that matter. Awesome product at a great price, keep it up! Also your shipping is AMAZING. I placed my special order on Sunday evening and you had it build and shipped right to my door by Wednesday afternoon. And I'm in Alaska! A really, really satisfied customer,
    -Tyler Awad
  • I am a former employee of Greater Media Detroit's engineering department. We ordered numerous rack-mount servers for our stations and I had the honor of setting them up. I was very impressed with how easy it was to set them up. Since then I have fallen in love with your systems. I am still in contact with my former co-workers and they still talk about how reliable your computers are. Especially
    -Chris Buckland
    Greater Media Detroit

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