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Testimonials

  • I encountered a problem with one of your computer products and tech support helped me locate the trouble. Once we isolated it to a defective power supply the person said he would have the RMA department call and give instructions on how to return it for rplacement. Jason from that department called within the hour and gave me all the information needed for the return. He also e-mailed me a UPS pre-paid mail label at my request. I am writing to inform you of the professional manner in which your people, especially Jason, dealt with me. Thanks for running such a good company.
    -Robert Kulina
  • Dear Cybertron - I am extremely happy with my new notebook. I am going to tell everyone. I own three Dells and wanted something new and different. I am so excited my notebooks sleek new look is trendy, and the unbelievable customer service from Amad! Thanks so much....your wonderful
    -Wayne Wescott
  • Just to let you know, buying this from you has been an exceptional experience. Great service on the order. Great sales service with my questions and I have no idea how your hardware support is, because I haven't needed it! This barebones went together easier than any fully built I've set up - over 30 systems - from every major manufacturer. Good job.
    -Mike Calcaterra
  • HELLO, I JUST WANT TO LET EVERYONE KNOW THAT YOUR TECH SUPPORT IS JUST FANTASTIC! I RECEIVED MY HELP FROM PHIL AND HE WAS JUST GREAT. HE HELPED ME RESOLVE SOME ISSUES WITH MY CYBERTRON COMPUTER AND LET ME TELL YOU, HE WAS PATIENT AND VERY UNDERSTANDING. HE ANSWERED ALL MY QUESTIONS CORRECTLY AND HE MADE ME FEEL SO COMFORTABLE WITH TALKING TO HIM AND FIXING MY COMPUTER. I CAN'T THANK HIM ENOUGH TO LET HIM KNOW HOW MUCH HE TRULY HELPED ME. THANK YOU PHIL!!!!
    -Yalandriea
  • I just want to express my appreciation for the service I received from your company, and Shadi Marcos, who helped me order the proper computer items. He was very knowlegable and helpful in making suggestions to me. Your prices were very good and I will be back for more computer items in the future. The shipping carton was packed solidly and all necessary disks, paperwork, etc. were enclosed. I installed the drive, DDR, etc. and it's running perfectly. Thank you for a pleasant experience doing business with a company that puts out the added effort to please the customer. Thanx again, Mercedes, TX
    -Wayne Golden
  • Thank you! No really, I mean it! I've bought a lot of computer this-and-that over the years - invariably with the occasional items that had to be returned. Never have I received such high quality service though. Perhaps it's a bit strange for a returned item to be accompanied by a letter of praise, but I was just so impressed with your prices, customer service, and technical support that I couldn't pass up the opportunity to commend you.

    I, the customer, am the most important part of your business. Most companies, however, develop a certain superiority complex which declares the business more significant than the customer. Counter productive, yes, I know. Nevertheless, this is the mentality, whether implied or not, that comes across.

    From the moment I made my first call to Cybertron International, I was sold. I was greeted with a caring voice that truly seemed interested in getting me what I wanted, not getting me to settle for what was available. Granted, I was given options, suggestions, and ideas, but I never felt pushed or that sting of a high-pressure sales person wanting to close the deal and move on to the next sucker. Instead, quite to the contrary, I was extended every courtesy and an atmosphere that screamed of whatever it takes.

    So again, thank you. I will be doing business with you in the future.
    -John K Borneman
  • I would like to commend your tech support team for the friendly and helpful support they are giving me. I am 75 and have worked with computers for 20 yrs or so starting with the old Sinclair thru the commadore,win 3.1 etc. In the coarse of those 20 yrs I have probably dealt with tech support of every computer and hardware mfg. on the market.That support has varied from none to poor to totally incompetent. I believe I am well qualified to evaluate tech support. I say without a doubt ,the Cybertron tech support is the best I have had. The team is trully exceptional in the tech support world.!! I'm glad I have a Cybertron computer! Keep up the good work. Many thanks
    -Al Neely
    Colonel USArmy Special Forces
    (Green Beret) (ret) 26 yrs
  • I am a former employee of Greater Media Detroit's engineering department. We ordered numerous rack-mount servers for our stations and I had the honor of setting them up. I was very impressed with how easy it was to set them up. Since then I have fallen in love with your systems. I am still in contact with my former co-workers and they still talk about how reliable your computers are. Especially
    -Chris Buckland
    Greater Media Detroit

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