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Testimonials

  • Thank You, looking forward to doing business with you again! Thanks for the (GREAT DEALS)
    -Jody Maxwell
  • HELLO, I JUST WANT TO LET EVERYONE KNOW THAT YOUR TECH SUPPORT IS JUST FANTASTIC! I RECEIVED MY HELP FROM PHIL AND HE WAS JUST GREAT. HE HELPED ME RESOLVE SOME ISSUES WITH MY CYBERTRON COMPUTER AND LET ME TELL YOU, HE WAS PATIENT AND VERY UNDERSTANDING. HE ANSWERED ALL MY QUESTIONS CORRECTLY AND HE MADE ME FEEL SO COMFORTABLE WITH TALKING TO HIM AND FIXING MY COMPUTER. I CAN'T THANK HIM ENOUGH TO LET HIM KNOW HOW MUCH HE TRULY HELPED ME. THANK YOU PHIL!!!!
    -Yalandriea
  • Just a quick note to offer my gratitude and commendation for the work Mel put in on my unusual case. He was attentive and thorough without being condescending. He was patient and took a methodical approach to solving the problem. Mel made a good impression for Cybertron and deserves recognition for a job well done. Thanks.
    -John A. Hinz
  • Hey Dick, Just a heads up on the server install. Package arrived in great condition and the machine in perfect condition. No flaws, nothing strange, just how I like it. Curious; the rack cabinets have not changed much over the past 3-4 years. I know the Mobo is new with all the other components, have the power supplies changed much as they look similar as well? So far so good. Again, what type of support do you offer? Do you have a list of tech needs or support issues you cover? Thanks again. You can be sure I will look to you in the future for the real deal and real equipment. All the best,
    -Peter Riss
  • The new memory chip appears to be working. Thanks for all the tech. support (easier than contacting Dell). I'll keep you guys in mind when adding more computers to my office. Thanks
    -Mark Gork
  • So I spent weeks trying to find a capable build company to order 2 high end gaming systems. Some days I felt fried after hours of internet surfing and phone conversations. I went through the wasteland of IbuyPower and CyberPower and distributors like Tiger and Newegg some I could hardly understand and all with no commitment to in stock components availability or delivery time to get the systems. Dell which would not build the system I wanted was like speaking to a robot speaking from a script and stated long lead times. I searched and searched but could not find the quality, care and build I wanted. Finally I found Cybertron, hallelujah! I spoke with Dick Graham in Sales who cared about my hard earned dollars being spent, gave me instant information on what components were in stock and gave me target date for delivery that was reasonable and get this….a commitment. He stayed with me throughout build with updates….Came through on every commitment, met the delivery date and answered all and any buyer questions I needed around additional capacity and system specs. A BIG thanks to Dick! On receiving the systems a few cables shook loose but tech Support (Will and James) were immediately available, ready and willing to take all the time necessary to get resolution and an answer any questions. And Oh my God an understandable, intelligent American voice! I have 20 years+ in the IT arena and it was so nice to talk to someone that I was not telling them their job or technical knowledge. All the support you could ever need with the assurance that Cybertron is there if any concerns arise in the future. If any feedback I wish support can be available on the weekends in case problems arise. All in all I finally felt like the hard earned money spent was worth the quality given, genuine interest in my need and care from both sales and service support given. Keep it UP Cybertron!!! You have a lifetime PC customer Here! Thanks, Don
    -Don Lorenzetti
  • Well, finally, my machine is up and running! You, however, have definitely restored my confidence in customer service. You certainly went above and beyond and I thank you very much. I told my husband that because of you, I would not hesitate to buy another Cybertron, not to mention that it has been a great machine. While I was hunting the business card of the guy that installed my second hard drive, I just happened to see one of those little CDs in the album that I keep my system software in. Guess what, it was the CD with drivers and utility software for the controller card. Yayyyyyy!!! Once I had it installed everything else took care of itself. Thanks again, I hope your day has been a great one!
    -Carole
  • I was so impressed by the quality of the service as well as the speed of the delivery that I almost decided to keep the board... but after reading about it on the net, I decided that it's not the right one for my needs.. but I'm sure that I will be ordering from you again !!
    -SM

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