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Testimonials

  • I encountered a problem with one of your computer products and tech support helped me locate the trouble. Once we isolated it to a defective power supply the person said he would have the RMA department call and give instructions on how to return it for rplacement. Jason from that department called within the hour and gave me all the information needed for the return. He also e-mailed me a UPS pre-paid mail label at my request. I am writing to inform you of the professional manner in which your people, especially Jason, dealt with me. Thanks for running such a good company.
    -Robert Kulina
  • I apologize for not replying to the Email sooner. I'd like to say that technical support is terrific. I d also like to ask if there are any other drivers needed other than the soundcard driver and the on-board LAN? I've noticed that the other On-board drivers are for 32-bit. What does that mean? Should I use them also? I have Windows XP, that's all I know.
    -Robert
  • I have just finished speaking with Teck Support. I must say they did everything to troublshoot my system for me. I have not had a customer care experience like this in a while. They were patient, understanding and very knowledgable. It is great to know that there are still companies like Cybertron concerned with service and support of the customer.
    -Victor Nasser
  • I would like to thank you for the support. Your company offers some of the best support that I know of as of now and great products. I hope to do more business with you in later years. Thank you
    -Mike McCarty
  • Dear Cybertron, I recently ordered a custom computer two weeks ago. I really liked the fact that Cybertron offered computer configurations that in-store and large direct computer retailers didn't offer. I ordered my computer on Monday and received it on Friday at 10:00 AM. When I opened the box was surprised by the nice mid-tower case that had four five and a quarter bays and two front side USB ports. The system was made exactly as ordered. Everything on the system worked perfectly and I had no problem installing a couple of Linux distributions on the box. Cybertron customer service people are very friendly and helpful. Cybertron will be the only computer retailer that I will purchase from in the future. Sincerely,
    -Marland Dunn
  • I have to compliment Cybertron on the professional staff. They certainly know the product and are quick to help in any way possible. The servers I recently had built for web hosting and game server hosting run great and can handle the largest games with ease. Thank you for the quality of service you have provided and I look forward to ordering more machines from you.
    -Jason Capper
    CEO FW Gaming Servers
  • I have received excellent service from Craig ext224, he has been exceptionally helpful helping me solve a problem with my new computer. Craig has gone out of his way to help me, I am very disabled and he has taken the time to understand and explain things to me he has also E-mailed me information I was unable to write down, this has been very helpful, thanks to his service any parts or components I need in the future I will certainly purchase from Cybertron. I will highly recommend your company.
    Thank you
    -Michael Bashwinger
  • Just a quick note to offer my gratitude and commendation for the work Mel put in on my unusual case. He was attentive and thorough without being condescending. He was patient and took a methodical approach to solving the problem. Mel made a good impression for Cybertron and deserves recognition for a job well done. Thanks.
    -John A. Hinz

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