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Testimonials

  • I wanted to thank your company. I work at a technical helpdesk and deal with computer service all day. I have purchased 5 computers in the last 6 years. I have never had the service that I received from your company. I received honest information and help. My order had some problems and I have a bad RAM chip but I could care less. The service more than makes up for and incovenience

    Your technical support people are wonderful to work with. They have helped me and have treated me with respect. They identified my technical level and worked with me at that level.

    Your sales people are of great help in placing the order and in working on the order problem.

    I have recommended your company to everyone I know and when I go to replace my wife's computer I will be ordering through you. I have recommended your company to every one I know and even on some of the message boards I frequently use.

    Thank you again - A very satisfied customer
    -Chad Wolfe
  • Terry and I just want to thank the tech support at Cybertron PC for your help in dealing with our issue. As per Jake's suggestion to use pfSense, our motherboard LAN compatibility issues seem to be behind us. However I want to relay along that neither Terry nor I have ever seen such a knowledgeable, competent and courteous tech support staff that was willing to go so far out of their way as yours. It was a unique experience and we were both impressed so much that in the future we plan to buy any further PCs we possibly can from you as a result. Thank you again.
    -Kevin Christensen
    Associate Engineer Integrated Location Solutions, LLC.
  • Thank you! No really, I mean it! I've bought a lot of computer this-and-that over the years - invariably with the occasional items that had to be returned. Never have I received such high quality service though. Perhaps it's a bit strange for a returned item to be accompanied by a letter of praise, but I was just so impressed with your prices, customer service, and technical support that I couldn't pass up the opportunity to commend you.

    I, the customer, am the most important part of your business. Most companies, however, develop a certain superiority complex which declares the business more significant than the customer. Counter productive, yes, I know. Nevertheless, this is the mentality, whether implied or not, that comes across.

    From the moment I made my first call to Cybertron International, I was sold. I was greeted with a caring voice that truly seemed interested in getting me what I wanted, not getting me to settle for what was available. Granted, I was given options, suggestions, and ideas, but I never felt pushed or that sting of a high-pressure sales person wanting to close the deal and move on to the next sucker. Instead, quite to the contrary, I was extended every courtesy and an atmosphere that screamed of whatever it takes.

    So again, thank you. I will be doing business with you in the future.
    -John K Borneman
  • The new memory chip appears to be working. Thanks for all the tech. support (easier than contacting Dell). I'll keep you guys in mind when adding more computers to my office. Thanks
    -Mark Gork
  • Just wanted to pass along how satisfied I am with both PCs. The server, which runs 5 channels of audio, is screaming fast (in fact, it may be a little overpowered!), and the desktop handles all of our audio editing needs without hesitation. But really, it would not have even been possible without the great customer service that I received from you and the tech support department.
    Adam J. Hazell
    President / Director of Music Programming Operations
    CruiseCast Radio Systems, LLC
    -Adam J. Hazell
  • Hey Dick, Just a heads up on the server install. Package arrived in great condition and the machine in perfect condition. No flaws, nothing strange, just how I like it. Curious; the rack cabinets have not changed much over the past 3-4 years. I know the Mobo is new with all the other components, have the power supplies changed much as they look similar as well? So far so good. Again, what type of support do you offer? Do you have a list of tech needs or support issues you cover? Thanks again. You can be sure I will look to you in the future for the real deal and real equipment. All the best,
    -Peter Riss
  • Dear Cybertron - I am extremely happy with my new notebook. I am going to tell everyone. I own three Dells and wanted something new and different. I am so excited my notebooks sleek new look is trendy, and the unbelievable customer service from Amad! Thanks so much....your wonderful
    -Wayne Wescott
  • Just wanted to let you know that I called into your help desk this morning with an issue on a brand new system. Jason was the support Tech that helped me, and he did a great job. I've been in this industry for over 20 years and even worked for Compaq as a field services manager, and I do believe that today's experience has to be rated among the top that I've ever had. Please, pass on my Pat on the Back for Jason. This is the first system I've purchased from your company. I'm very pleased with the system, but more important I'm very pleased with your tech support. Great customer relations skills are not always easy to find, especially in today's market. KUDO's to your team.
    -Les Taylor

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